Objectives:
- Have a greater self-awareness of own leadership style and the impact on their teams
- Understand the difference between leading & managing teams and the role of a leader within your property
- Know how to be a more effective leader and how to create leverage within individuals & teams
- Understand how to empower teams, build relationships, trust & respect
Target Audience: Current and/or potential managers.
Course Overview:
Day One:
- How your habits and choices determine the results you get
- How reactivity differs from pro-activity
- How to approach relationships with courage, consideration, and a win-win attitude
- How to identify behaviors in yourself and others that promote trust and team-work
Day Two:
- Break common ineffective behaviours and tendencies.
- Create high levels of trust and develop strong inter-dependent relationships
- Change habits that hold them back
- Communicate to understand, then to be understood
- Continue to re-charge, renew, and grow